Mamatha Madireddy: A Driving Force in India’s Global Service Centre Landscape at HSBC
Introduction: Leading Global Operations from India
Mamatha Madireddy stands as a prominent figure in India’s financial services and global capabilities sector, serving as the Managing Director & Head of HSBC Global Service Centres (GSCs), India. With nearly three decades of rich experience in the Banking and Financial Services industries, her leadership is instrumental in shaping HSBC’s vast operational footprint in the country.
Professional Journey and Extensive Experience
Mamatha Madireddy brings a wealth of knowledge and expertise to her role. Her career spans 27 years across various facets of the Banking and Financial Services industries. For 23 of these years, she has been an integral part of HSBC, undertaking diverse roles across multiple domains, which has provided her with a comprehensive understanding of global banking operations. Prior to her extensive tenure at HSBC, Mamatha also gained valuable experience at HDFC Bank.
Leadership, Innovation, and Industry Influence
As the Head of HSBC’s GSCs in India, Mamatha oversees significant operations that support all HSBC global businesses, leveraging the talent and capabilities present in locations like Bangalore, Chennai, Hyderabad, Kolkata, and Vizag. Her responsibilities likely encompass managing large teams, driving operational efficiency, ensuring service excellence, and contributing to the bank’s global strategy.
Mamatha is recognized as an inclusive leader and is a frequent speaker at various forums and round table discussions on critical industry themes, including:
- Diversity & Inclusion: Actively sponsoring numerous diversity initiatives within the GSCs and mentoring many women, fostering a more equitable workplace.
- Well-Being: Advocating for employee well-being within the corporate environment.
- Future of Banking: Sharing insights on evolving trends and technologies shaping the banking sector.
Furthermore, Mamatha serves as the Sustainability Lead for HSBC Global Service Centres, underscoring her commitment to environmentally and socially responsible operations.
Industry Affiliations and Accolades
Her influence extends beyond HSBC, as she is a respected member of several key industry forums in India:
- Honorary Vice Chairperson of United Way of Hyderabad.
- Current NASSCOM Telangana GCC Council Chair and a member of the NASSCOM National GCC Council.
- The first to lead HYSEA’s Women Leaders’ Forum between 2021-22.
- A founder and Board of Director of India’s BFSI Consortium.
- An Executive Council Member of the Society for Cyberabad Council (SCSC), where she also leads the Women’s Forum.
In recognition of her significant contributions and leadership, Mamatha Madireddy was honored with the CXO BFSI Women Achiever Award in 2021 at the CXO BFSI Automation Summit & Awards.
Beyond her professional achievements, Mamatha is also an acclaimed Indian classical dancer, having represented the country at various international festivals.
Join Mamatha Madireddy at GCC Next Summit 2025
Mamatha Madireddy will be sharing his insights and vision at the GCC Next Summit 2025, alongside other global leaders in innovation and technology.
Explore his journey, research, and groundbreaking contributions as part of this prestigious event.
👉 Learn more about GCC Next Summit 2025
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