Narayanan Nanjan, VP – Head of Delivery and Innovation at ACI Infotech, is a seasoned Global Capability Center (GCC) leader who will be speaking at the Kovai Summit. With over 20 years of experience in global delivery, digital transformation, and innovation, he brings deep industry insight across BFSI, Healthcare, Life Sciences, and Retail.
Throughout his career, Narayanan Nanjan has focused on building scalable delivery models that align technology with business outcomes. As a result, he has successfully led GCC strategy, capability building, and AI-driven transformation initiatives at scale. His work reflects a strong balance between execution excellence and forward-looking innovation.
Leadership in Global Delivery and GCC Strategy
As VP – Head of Delivery and Innovation, Narayanan Nanjan plays a key role in shaping global delivery frameworks. Rather than adopting one-size-fits-all models, he emphasizes GCC-first strategies tailored to organizational goals. Therefore, delivery centers become value creators rather than cost centers.
Moreover, his leadership experience spans talent development, process optimization, and operational governance. In addition, he works closely with cross-functional teams to ensure alignment between technology platforms and enterprise objectives.
AI-Led Transformation and Capability Building
Narayanan Nanjan strongly believes that artificial intelligence must be embedded into delivery and decision-making processes. Consequently, his initiatives focus on AI-led transformation that enhances productivity, quality, and speed. This approach enables organizations to adapt quickly to changing market demands.
Furthermore, his focus on capability building ensures long-term sustainability. As a result, teams are equipped with the skills and mindset needed to support continuous innovation across global operations.
Narayanan Nanjan at Kovai Summit
At the Kovai Summit, Narayanan Nanjan brings a practical perspective on global delivery, GCC evolution, and AI-driven innovation. As a panel moderator, he is known for connecting technology, talent, and business outcomes through meaningful discussions.
Ultimately, his session is expected to benefit technology leaders, enterprise executives, and professionals seeking actionable insights into scaling global delivery models.
Why His Session Matters
The Kovai Summit brings together leaders from technology, industry, startups, and academia. Narayanan Nanjan’s experience sits at the intersection of all these domains. Moreover, his pragmatic approach ensures that innovation remains grounded in real-world execution.
Therefore, his participation adds strong strategic and operational depth to the summit’s conversations.
Join Us at KovAI Summit 2026
The KovAI Summit brings together industry, startups, academia, healthcare, and GCCs to explore how AI transforms work, collaboration, and growth—for better business and life. We bring together all the great minds of Kovai to make Kovai a Cognitive City, making life and business great.
Join Kovai Summit on February 6–7 at Karpagam Academy of Higher Education. Let’s architect the future together.
